Take every order, get paid automatically, reconcile to the cent, and run the kitchen, all in one place. PlaneCater is how modern aviation caterers work.
Here's what's happening with your catering operations today.
Every order ends up in the same queue, gets made, gets delivered, and gets paid, whether it was forwarded in, entered by hand, or placed on PlaneCater.
Every channel · one queue · made · delivered · paid
Each order tells one story: what was asked for, what changed, who approved it, and what you were paid. You always know where it stands and whose turn it is, so nothing stalls and nothing gets forgotten.
Orders still come in by phone, email, or text, or straight through PlaneCater. Forward an email and AI drafts it. Phone and text you enter once, or email into the system. Same queue either way.
Some clients want a price first. Send one, agree, done. Regulars skip pricing and go straight to the kitchen.
The kitchen screen shows what to make, and item labels print in one click.
Your driver sees the day’s runs, delivers to the aircraft, and scans out. Signed and done.
The money lands in your bank and matches these orders, to the penny.
Clients can keep ordering by email. Forward the message, attachments included, and AI turns it into a draft you review and approve. Nothing is created without you. A phone call or text? Enter it yourself, or get it into email and forward it. Same inbox either way, so PlaneCater becomes the system your entire business runs on.
Attachments get read with the email, not just the body.
See where everything stands at a glance: what's new, what's waiting on you, what's in the kitchen, what's out the door. Work it as cards or a list, search by customer or tail number, and download any view.
New, awaiting approval, in the kitchen, out for delivery, completed. The board matches how your day actually runs.
Work the way you prefer. Filter by status, search anything, and download to a spreadsheet.
Requested changes and unread messages show right on the order, so the next move is always obvious.
Everything about an order lives on the order: every item and note, a message thread with the customer, and pricing that fits how each client buys. When it's time to pack, print labels and a packing slip in one click.
No digging through texts and email chains. Every question, change, and substitution sits on the order, on the record.
Clients order what they want, and you confirm it as it came in. If a client wants pricing first, send a quote and agree. Every version is saved, so there's no arguing about who agreed to what.
Labels, packing slips, and invoices print straight from the order in one click.
Add your team in minutes. Managers run the orders, drivers get a simple phone view with the day’s deliveries and proof photos, and only you touch the money.
Keep a card or bank account on file for every customer and charge a phone order in one tap. For accounts you bill yourself, mark orders paid when the money lands so revenue and gross profit stay complete. Payouts for card and ACH charges hit your bank on schedule.
Card and bank details saved safely for each customer. Charge a phone order without asking for the number again.
Bill big accounts yourself outside the platform. Mark those orders paid when they settle, so your books still show full revenue and gross profit.
Money lands in your bank on schedule, and every deposit shows exactly which orders it covers.
Click any deposit and see exactly which orders, refunds, and fees are inside it. Sales tax is worked out from the airport you deliver to. Download clean reports for your accountant, or connect QuickBooks and the books keep themselves.
Every deposit lists the orders inside it and matches your bank statement to the penny.
Statement, ledger, sales tax, payouts, deposits, and direct-billed orders. Always current, always downloadable.
Send orders, refunds, and deposits straight into QuickBooks, or download a spreadsheet any time.
Tax is worked out from where you deliver, not where you cook. Nothing to look up.
Tax-exempt customers’ certificates are saved once and applied automatically.
A clear report of what’s owed in each state, ready if an auditor ever asks.
Stripe moves the money. QuickBooks gets the numbers. Reports download as clean files. And orders that didn't start here, an email, a PDF, a phone call you type in, still end up on the record.
Bring one week of real orders and we'll show you how they'd run: the inbox, the kitchen, and a bank deposit that matches to the penny.
We are not a catering broker. We provide a simple, reliable platform to directly connect flight departments with trusted in-flight catering providers, keeping you both in control. PlaneCater is a digital marketplace built to modernize in-flight catering for business aviation. We are a US northeast based company, led by a team with deep aviation and technology experience.
Send us a note about anything: the platform, pricing, onboarding, or a walkthrough on your own orders. We read everything, and we reply fast.
We'll reach out shortly to set up your walkthrough. In the meantime, you can see the ordering experience your customers get at app.planecater.com.